Privacy Policy
At Sovani, we value your privacy and are committed to protecting your personal information.
We collect information such as your name, email address, shipping address, billing information, and payment details when you place an order or contact us.
Your information is used to:
- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Send order updates and promotional communications (only if you choose to receive them).
We do not sell or rent your personal information to third parties.
Our website uses cookies and similar technologies to improve your browsing experience and enhance our services.
By using our website, you agree to this Privacy Policy.
Shipping Policy
At Sovani, we strive to process every order as quickly as possible.
Processing Time
- Orders are typically processed within 1–3 business days.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- International: 7–20 business days
Delivery times may vary due to carrier delays, customs processing, weather conditions, or peak shopping seasons.
Once your order has been shipped, tracking information will be provided whenever available.
Return & Refund Policy
We want you to love your purchase.
If you are not completely satisfied, you may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused.
- The item must be in its original condition and packaging.
- Proof of purchase may be required.
Once the returned item has been inspected, eligible refunds will be processed to the original payment method.
Shipping costs are non-refundable unless the item arrives damaged, defective, or incorrect.